Today, Miratech is an IT service and consulting corporation that delivers a unique blend of real-business experience, along with a strong engineering, international project delivery and value chain optimization expertise.
Since 1989, Miratech has conducted around the globe hundreds of projects in various industries ranging from telecommunications through to financial and public sector. Delivering services for the American and European markets, Miratech gained profound experience in executing international projects and implementing services off- and on-site. Being one of the first IT service companies in the former USSR, today Miratech provides the world's leading enterprises with services related to outsourcing, business process automation, and IT consulting.
Typical of Miratech, a customer-centric approach to technology and business process operation helps company’s clients overcome scarcity of funds and mend resource challenges without compromising the quality of end product.
Until 2011, Miratech was a part of Telenor Group (OSE: TEL), a leading provider of telecommunications services worldwide. Since 2011 Miratech is privately owned with corporate headquarters in Stockholm, Sweden and operational headquarters in Kyiv, Ukraine.
Miratech was founded in 1989 at facilities of Glushkov Institute of Cybernetics, Ukrainian Academy of Sciences. The Soviet cybernetic forge since the mid 50’s, Glushkov Institute is responsible for software and artificial intelligence research for aerospace, military-and-related activity, as well as development of the first computer prototype in Eastern Europe.
1989: Established by team from Glushkov Institute of Cybernetics as one of the first privately held IT companies in the USSR
1991: First international project with Swiss software house Lynx AG (later – Miracle AG)
1998: Enters US market with outsourcing services
2000: Microsoft Certified Partner (today - Microsoft Gold Certified Partner)
2000: Genesys, a subsidiary of Alcatel-Lucent, is a client
2001: BPO facility opened to serve US clients in insurance industry
2001: First ISO 9001:2000 certified IT company in Ukraine
2003: Consul (acquired by IBM Tivoli in 2006) is a client
2003: First CMM Level 3 company in Ukraine
2004: Founding member of IT Ukraine Association
2004: Genesys Premier Partner
2004: Acquisition of Novatec, an IT consulting company
2005: Partnership with NetworkD to deliver IT operation-related services in Europe and the USA
2005: Philips becomes a client
2006: DirecTV (USA), SBB Cargo (Switzerland), Finansbank (Netherlands) are clients
2006: Partnership with IBM
2006: Miratech presents Ukraine’s IT industry at the National Exhibition of Ukraine in the USA
2007: EDB (later EDB ErgoGroup, now Evry), a Telenor Group, becomes the major shareholder, client and business partner
2008: EBRD, OTP Bank, Raiffeisen Bank are clients
2008: #2 IT outsourcing provider in Central and Eastern Europe by The Black Book of Outsourcing
2009: 20th Anniversary
2009: Partnership with Oracle
2009: A major IT outsourcing contract with Kyivstar GSM (VimpelCom)
2009: VAB, Swedbank and MTB banks are clients
2010: ISO 9001 renewal audit passed, ISO 9001:2008 certified
2010: First Ukrainian International Bank, Sberbank of Russia, PJSC “Bank Forum”, Generali Garant are clients
2010: Avaya Authorized Partner
2010: Projects on regional IT services for VAB Bank and Swedbank acknowledged as best in the industry
2010: #1 in the list of software engineering Industry Leaders by National Business Rating
2011: Regional IT service network covers over 150 cities of Ukraine
2011: Headcount exceeds 500
2011: Management buys out 100% of the share capital from EDB ErgoGroup
2011: UkrSibbank (BNP Paribas Group), Nadra Bank, Kredobank (PKO BP Group) are clients
2011: VOLIA, Ukraine’s leading national telecommunications provider, is a client
2011: “Regional IT infrastructure support for OTP Group” and “Development and maintenance of OSS/BSS applications for Kyivstar” are the winners of contest of corporate projects
2011: #1 in the list of software engineering Industry Leaders by National Business Rating, second year in a row
2012: Xerox, Prominvestbank and Pravex-Bank (Intesa Sanpaolo) are clients
Over the past few years, Ukraine has become one of the noticeable players in international software engineering and IT servicing business. Ukraine has a major advantage over competitors: it is the outstanding level of IT workforce trained and educated locally. The history of over a half of a century of the professional engagements cutting across technology disciplines enables Ukrainian engineers and scientists to perform in large-scale projects, including such advanced fields of applied science as information technologies, nuclear physics, aerospace, and the like.
Culturally, Ukraine is alike to Western Europe and North America, one of the most important and strategic markets for Miratech. Kindred backgrounds and similarities of social organization mitigate project risks related to teamwork, where units are geographically dispersed.
Miratech headquarters are only a 2 hour flight away from most of Europe and a 9-hour flight away from the United States. This close proximity to Europe and only a 7 hours time difference with the U.S. East Coast gives Ukraine an advantage for communication and coordination. During normal business hours, telephone calls can be arranged simultaneously between Western Europe, North America, and Ukraine.