Regional Support

Miratech offers a comprehensive range of IT outsourcing services. We can manage most IT functions for a client, ranging from central IT infrastructure management to workstation maintenance.

Miratech offers regional IT support services for geographically distributed organizations, delivering these services throughout Ukraine.

Miratech's service catalog for IT infrastructure support includes:

  • Maintenance of workstations and mobile work areas
  • Maintenance of peripheral devices
  • Maintenance of local networks
  • Support for desktop applications
  • Supply management for consumables and equipment
  • Server maintenance
  • Hardware maintenance and recovery
  • Banking equipment maintenance
  • Logistics
  • Maintenance of POS terminals, ATM equipment, and online banking systems
  • Monitoring of printing expenses

Miratech’s clients typically save 20 to 40 percent in IT costs.

Benefits to hiring Miratech include:

  • Mature service catalog
  • Flexible pricing model to fit client needs
  • A contractual commitment to financial accountability for quality of service
  • Transparent reporting for costs incurred and services supplied, with real-time SLA performance reports