Why do our customers select us?
Customer satisfaction is our ultimate goal. We believe it is the origin of our benefit to employees, shareholders, and the community. Satisfied customers enable us to employ and retain the best people, provide a reasonable return to shareholders, and raise the standard of living within the communities in which we operate. Aiming to exceed customers’ expectations rather than just meet them is essential to achieving business success. In a competitive world, customers’ expectations are constantly evolving and increasing; therefore, continuous improvement is essential.
Quality of Services
Miratech never compromises on quality of service. We constantly invest in quality improvements. With every customer, Miratech’s senior managers perform periodic audits to ensure the highest level of service, and to identify opportunities for improvement. Miratech sponsors corporate quality programs though which quality and process groups receive financing to execute improvement projects.
Knowledge, Experience, and Focus
Since the company was founded, in 1989, Miratech has employed and trained the best engineers and managers. Our engineers have university degrees in mathematics, computer science, and electronic engineering. Miratech hires senior staff members with multiple years of experience in international projects, while junior staff members come from universities, and possess outstanding potential.
Unlike many other providers, Miratech entirely concentrates on service delivery. We do not develop software or manufacture hardware, and we do nothing that could potentially diminish our focus on service delivery. We optimize our organization to ensure the best quality of service.